Dnote Mobile Inc., ("Dnote", "we", "us", "our") is committed to protecting your privacy and earning your trust. This policy discloses our privacy practices for personal information you provide to us when using Dnote Mobile gift cards, our websites, product and services owned and operated by Dnote Mobile, its subsidiaries, affliated companies, business partners and merchants ("Dnote Services") This policy explains how we collect, use, and safeguard your personal information. It is our intent to give you as much control as reasonably practicable over your privacy and personal information and the use we make of it in our business. We may, in our sole discretion, change this policy from time to time by posting a revised version on our web site www.dnote.me ("Dnote Mobile") or otherwise publicly disseminating it, so please check back from time to time.
What kinds of personal information does Dnote collect?
In general, you can visit Dnote on the Web without telling us who you are or revealing any personal information about yourself. To use the Dnote Services we ask for information from you in several ways.
If you open a Dnote account or use the Dnote services, we may collect the following types of information:
We ask for personal information when you become a registered user of the Dnote, use our products or services. For example, such information might include:
Contact information, such as your name, address, phone, email, and other similar information.
Financial information, such as the full bank account numbers and/or credit card number that you link to your Dnote account or give us when you use the Dnote Services.
Detailed personal information such as your date of birth or social security number.
We may also obtain information about you from third parties such as credit bureaus and identity verification services.
We request personal information from you when you apply for a job. Such information includes name, address, email address, phone number, Dnote ID, and your resume.
If you are a developer and would like to create your own Dnote application we will ask that you verify your pin, provide the application name, website, callback URL for authorizations, paybacks, and payment redirects, as well as the reason for the application. We will also ask you to set permissions.
We ask for personal information from you during the course of discussing or providing our products and services.
In the course of using the Dnote Services, we automatically track certain information about you. This information includes what type of browser you are using, as well as the URL that you just came from and the next URL you go to, regardless of whether these URLs are on our Web site or not. It also includes your IP address. Dnote uses this information to, among other things, identify broad demographic trends.
We ask for personal information when you enter a contest, sweepstakes, or other promotion sponsored by Dnote or its partners.
We also monitor customer traffic patterns and site usage to help us refine and improve the design and layout of the Dnote Services and the user experience.
If you send us personal correspondence, such as e-mails or letters, we may keep a record of that correspondence. We also periodically ask users for feedback that we use to improve our service and products and add new features. If you respond to these requests, we may keep a record of your response.
We also collect IP addresses for system administration purposes.
In order to help protect you from fraud and misuse of your personal information, we may collect information about your use and interaction with the Dnote Services. For example, we may evaluate your computer, mobile phone or other access device to identify any malicious software or activity.
Dnote may offer you the ability to add a photo to your Dnote profile, if you wish to do so please be aware that other users of the Dnote service may be able to view your photo. At any time you may remove your photo or change it by logging into your account and clicking on your photo.
How does Dnote use my information?
We collect personal information to:
Provide access to the Dnote Services.
Allow you to view your account information and view your activity.
Provide customer support.
Identify, prevent, and report potentially prohibited or illegal activities.
Determine whether or not you are qualified for a job that you applied for and use your information to contact you regarding setting up an interview.
Provide you with an API Key so that you can use the Dnote Services for your application.
Give you a customized experience and to help Dnote understand its customers and prospective customers better.
Contact you at your telephone number by voice or SMS ("text message") to validate an account or transaction, if you no longer wish to receive text messages you may opt-out from receiving them at any time by contacting us at firstname.lastname@example.org.
Provide you with up-to-date information about Dnote products and services.
Collect to notify you from time to time about important functionality changes to the Dnote Services and special offers and events we think you may find valuable.
Dnote does not currently sell, trade, or rent your personal information to others.
We also research our users' demographics, interests, and behavior based on the information you give us and the information we collect.
We compile and analyze personal information on an aggregate or anonymous basis to model industry trends, do market analysis, and to publish industry research papers identifying trends in the marketplace. Such industry research papers contain aggregate and anonymous data only, and do not contain any personal information that can be used to identify you.
We do not access or use the personal information you store on our servers, except to provide such services, to provide support in connection with such services, to test, troubleshoot and improve our products and services, or as otherwise authorized or requested by you.
You can unsubscribe from receiving any advertisements or newsletters by sending an email with "REMOVE" in the subject line to: email@example.com or by following the unsubscribe link located at the bottom of each communication.
Who collects information?
When you supply personal information to Dnote or on a Dnote Site, you share that information only with Dnote unless you are specifically informed otherwise. If a company other than Dnote is gathering or maintaining your personal data from Dnote you will be told before it is collected or transferred. You can always choose not to share the information. If you decide to share this information and choose later to opt-out you may do so by contacting us at firstname.lastname@example.org or by contacting that third party directly.
When companies other than Dnote sponsor promotions, data collected on the Dnote site in connection with these promotions may be shared with the sponsor. Once again, if this is the case, you will be notified before the data is collected or transferred, and you can decide not to participate.
Does Dnote share my information?
Other than as stated in this policy, Dnote does not disclose or sell any of your personal information to third parties without your permission. Read the following sections to learn more.
Dnote servers and business operations are all hosted in the United States.
Third-party data and aggregate data:
Dnote discloses aggregated or anonymous statistics (for example, the percentage of users from the western U.S.) to prospective partners and advertisers and for other lawful purposes.
Dnote also may disclose your information where disclosure is necessary to identify, contact, or bring legal action against someone who may be causing injury to or interfering with our rights or property rights, the users' rights, or others’ rights. In the same way, Dnote will disclose information when we reasonably believe disclosure is required by law or to comply with a legal process served on Dnote. We may also disclose your personal information in the good faith belief that disclosure is necessary to protect our rights, we must act under exigent circumstances to protect the personal safety of users of Dnote, or the public, investigate fraud, or respond to a government request.
We may provide your personal information to companies that provide services to help us with our business activities such as processing your payment, sending text messages, or offering customer service. These companies are authorized to use your personal information only as necessary to provide these services to us.
If we are involved in a merger, acquisition, or sale of all or a portion of our assets, you will be notified via email and/or prominent notice on our Web site of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.
Some of our promotions may request your e-mail address so that you can receive periodic updates about the status of the promotion. When you participate in these types of promotions, you will automatically receive promotion-related e-mail; however, you can choose the no-e-mail option that some promotions offer or opt-out by following the unsubscribe link located at the bottom of each communication. Occasionally these promotion-related e-mail messages may include targeted advertisements.
What security precautions does Dnote take to protect me?
We have security measures in place to protect your personal information, including the use of industry-standard encryption technology and internal policies and restrictions regarding the storage of and access to your personal information.
Your Dnote account information and profile are secured and password protected so that you are the only one who has access to your personal information. You can edit your account information and profile by using your mobile phone number and password. We recommend that you follow these guidelines to protect yourself:
Do not tell anyone your password or PIN. If your password or PIN has been compromised for any reason, you should immediately change your password or PIN.
Do not respond to unsolicited e-mail by giving your password or PIN, even if the e-mail claims to be from us. Dnote will never ask you for your password or PIN in this way.
When you are done using the Dnote site, sign out of your account and close your browser window.
No data transmission over the Internet can be guaranteed to be 100% secure. Although we are committed to protecting your personal information, Dnote cannot ensure or warrant the security of any information you send to us or from our online services. Providing personal information to Dnote is done at your own risk.
When you enter sensitive information on our forms, we encrypt the transmission of that information using secure socket layer technology (SSL).
What are cookies and how does Dnote use them?
Locate your name and account information when you log in to our Web site so that you can access your account information. When you log in, the cookie is set, and when you sign-out, the cookie is modified.
Estimate the size of our audience. Each browser that accesses Dnote is given a unique cookie, which is used to calculate how many people return to our Web site, compare the number of registered and unregistered visitors to our site, and use customer interests and behavior to target our advertisements.
Help Dnote partners track visits and complete business transactions. This information is sometimes called "clickstream" or "click trail".
Measure the traffic to various areas of the Dnote site. We measure the areas of the network of Web sites you visit and your visiting patterns in the aggregate. This research helps us understand the ways in which our customers are alike and the ways in which they differ. We may use this information to personalize the information and design in our Web site.
You can make decisions about cookies. You can modify your browser preferences to accept all cookies, be notified when a cookie is set, or to reject all cookies. If you decide to reject all cookies, you might not be able to access certain areas of the Dnote website or participate in Dnote services that require registration to participate.
Clear Gifs (Web Beacons/Web Bugs)
We employ or our third party tracking utility partner employs a software technology called clear gifs (a.k.a. Web Beacons/Web Bugs), that help us better manage content on our site by informing us what content is effective. Clear gifs are tiny graphics with a unique identifier, similar in function to cookies, and are used to track the online movements of Web users. In contrast to cookies, which are stored on a user’s computer hard drive, clear gifs are embedded invisibly on Web pages and are about the size of the period at the end of this sentence. We do not tie the information gathered by clear gifs to our customers’ personally identifiable information.
How do I update my Information?
If your personal information changes, or if you no longer desire our service, you may correct, delete inaccuracies, amend or remove it by making the change within your account or by emailing us at email@example.com. We will respond to your access request within 30 days.
We will retain your information for as long as your account is active or as needed to provide you services. If you wish to cancel your account or request that we no longer use your information to provide you services contact us at firstname.lastname@example.org. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
What about the privacy of children?
Dnote is a general audience Web site. Dnote does not knowingly collect any personal information from anyone under the age of 13.
We may update this privacy statement to reflect changes to our information practices. If we make any material changes we will notify you by email (sent to the e-mail address specified in your account) or by means of a notice on this Site prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.